Masters of Connection
Wednesday February 8th 2012

A Perfect Engagement

We’ve had the oppor­tu­nity to work with a vari­ety of clients and a won­der­ful array of chal­lenges. We recently took a lit­tle time to see what makes for a suc­cess­ful engagement.

First Dis­cov­eryAll media is social media. The con­cepts of social media have given every­one a new lens to rethink who they are and what busi­ness they’re in. Social media lev­els the play­ing field for a lot of com­peti­tors. Not only can the lit­tle guy appear big, but get big fast: Our win­ery client grew 238% year over year, while their cat­e­gory shrank 10%.

Sec­ond Dis­cov­eryOur clients get more than they expect. Every­one we’ve worked with now con­sid­ers us part of the company.

Third Dis­cov­eryWe’re dif­fer­ent. Our com­peti­tors don’t see the world the way we see it. They come out of adver­tis­ing agency and PR agency cul­tures, which by nature and by busi­ness model are campaign-based. They’re used to client engage­ments that start with a prod­uct launch and end in a few months. Their approach is inher­ently, “Get in and get out.”

We come from entre­pre­neur­ial lead­er­ship and strat­egy. We start by going to the root of the client’s long-term vision. We try to fig­ure out who our clients really are, and from those insights come pow­er­ful dif­fer­en­ti­a­tion that will guide the client’s com­mu­ni­ca­tion for a life­time, and inex­orably leads to deeply authen­tic com­mu­ni­ca­tions and branding.

That’s why our clients always want us to be no more than a phone call or email away. We’re the keep­ers of their cor­po­rate flame, the crack team ready at a moment’s notice to express their truth through any and all media.